... when you could pick up the phone, dial a number to a bank, utility, company, organisation and someone answered the phone with 'Good morning. How can I help you' and you were speaking to a real person?
Nowadays you wait several (at least) minutes to get an answer which usually comprises a disembodied voice giving a series of choices, followed by music, then another voice giving you another series of choices and when you eventually get through to a human being you either cannot understand the accent or you have reached the wrong department? All of which takes up 15 minutes or more of your valuable time and leaves you angry and irritable.
Thanks so much!
Nowadays you wait several (at least) minutes to get an answer which usually comprises a disembodied voice giving a series of choices, followed by music, then another voice giving you another series of choices and when you eventually get through to a human being you either cannot understand the accent or you have reached the wrong department? All of which takes up 15 minutes or more of your valuable time and leaves you angry and irritable.
Thanks so much!
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